Voghion, a prominent eCommerce company known for its commitment to excellence in customer experience, has embarked on a mission to enhance its online retail operations and combat the challenge of increasing fraudulent orders. In its pursuit of a solution, Voghion has partnered with Forter, a global leader in eCommerce fraud prevention and customer experience optimization.
Voghion has long been dedicated to providing customers with a seamless, secure, and enjoyable shopping experience. However, in the face of evolving threats and an uptick in fraudulent orders, the company recognized the need for a robust fraud prevention solution to safeguard both its operations and its valued customers.
This imperative led Voghion to Forter, a leader in the field, whose advanced AI driven fraud prevention system has earned a reputation for identifying and thwarting fraudulent activities in real time.
One of the outstanding outcomes of the partnership is a significant reduction in order fraud rates, with Voghion experiencing a remarkable 35% decrease in fraudulent activities since integrating Forter's solutions into its operations. This reduction underscores the effectiveness of Forter's technology in bolstering the security and trustworthiness of Voghion's eCommerce platform.
Additional benefits of the Voghion Forter partnership include:
Enhanced Customer Experience: Voghion has leveraged Forter's cutting edge technology to provide its customers with a frictionless shopping experience. This includes streamlined checkout processes, accurate order processing, and personalized recommendations tailored to individual preferences.
Global Expansion Support: The collaboration with Forter aligns with Voghion's aspirations for expansion into new markets. Forter's expertise in international eCommerce plays a pivotal role in guiding Voghion's strategic expansion efforts, ensuring successful navigation of diverse markets.
Real Time Insights: Forter's robust data analytics and reporting tools empower Voghion with real time insights into customer behavior and market trends. This enables Voghion to make data driven decisions and remain competitive in the ever evolving eCommerce industry.
Sheryl Yee, Marketing VP at Voghion, expressed their enthusiasm for the partnership, stating, "Our collaboration with Forter marks a significant turning point for Voghion. We are unwavering in our dedication to delivering an outstanding shopping experience for our customers. Forter's solutions are fundamental in achieving this goal, and we are thrilled to see a substantial decrease in fraudulent orders. Moreover, this partnership will be instrumental in our strategic expansion into new markets, allowing us to reach a wider audience and grow our global presence."
Marcus Holm, the Chief Revenue Officer at Forter, commented on the partnership, saying, "We are delighted to work with Voghion to uphold their commitment to customer experience excellence and to combat fraud effectively. Our AI powered solutions not only secure their operations but also provide them with invaluable insights for growth and innovation."
Voghion's decision to partner with Forter showcases the company's unwavering commitment to excellence in the eCommerce sector. This collaboration is poised to redefine the future of online shopping, offering customers an exceptional and secure experience while propelling Voghion into new markets on a global scale.
About Voghion:Voghion is a renowned eCommerce company committed to providing customers with a seamless and secure online shopping experience. The company has embarked on a mission to enhance its operations and combat fraudulent orders, culminating in its partnership with Forter.
About Forter:Forter is a global leader in eCommerce fraud prevention and customer experience optimization, renowned for its AI driven solutions that protect businesses from fraudulent activities while enhancing the shopping experience for customers. | 